Graphic Packaging International (GPI), a Fortune 500 company, is a leading international manufacturer of paperboard and paper-based packaging for prominent brands spanning the food, beverage, household, personal care, foodservice and pet care sectors. With a legacy history of over 100 years, the company prides itself on its innovative approach, strategic use of renewable, recycled and recyclable materials and impeccable end-product quality.
To keep up with increasing demand and future expansion, GPI knew they needed to replace their legacy shop floor system and manual data entry processes with a modern, scalable solution. The solution would have to mitigate current operational deficiencies with enhanced automation and mobility, and provide support for a potential migration to SAP S/4HANA.
The task force assigned to investigate possible solutions quickly determined that they would need to implement something that was already SAP-certified for a more seamless integration with their ERP and with minimized downtime during the transition, which led them immediately to RFgen.
RFgen Mobile Foundations for SAP integrates with any SAP deployment, cloud or on premise and supports single-tier, two-tier and multi-tier ERP landscapes. With zero footprint on the SAP environment, RFgen Mobile Foundations for SAP collects and communicates data from almost any device, all while transacting against existing business rules using the SAP database–a big advantage for GPI. This additional functionality unlocks a 25-percent increase in efficiency and 30-percent increase in productivity for powerful gains in critical supply chain processes.
Since GPI planned to upgrade their international manufacturing facilities, they also needed a solution that could work seamlessly with multiple languages, including English, French Canadian, French, UK English, Catalan, Spanish, Dutch, German and Canadian English.
When RFgen's consultants showed up onsite, GPI was immediately impressed by how thoroughly they already understood the intricacies of SAP and could intuitively anticipate GPI's unique integration needs.
Recognizing its numerous benefits, GPI quickly chose to implement RFgen's Mobile Foundations for SAP on a roll out basis, beginning with its North American manufacturing facilities. After RFgen's SAP consultants completed the initial training, GPI was able to send their own team of RFgen-experts to train the next manufacturing facilities, each averaging about 150 users, on its use, with 80-percent less time spent on training.
One main goal was to use RFgen to perform data replication between the main SAP instance and each plant individually to minimize data loss in the event of system outages. With RFgen, GPI was able to achieve this replication for:
In the event of an outage, GPI also created an RFgen application to confirm SAP's availability and ensure the backlog of queued transactions was flushed before going back online, preventing any duplicate transactions.
In addition, GPI chose to also install the following RFgen applications:
Today, GPI has successfully upgraded their facilities with RFgen at 25 of their North American sites, with plans to expand into their international production sites after 2020.
User acceptance of the new program has also been extremely high.