Training Services

Get the professional guidance you need to achieve a smooth mobile transition.

Guided User Training

To ensure maximum return on your software investment, take advantage of RFgen training services. We offer three training program formats—Classroom, On-Site and e-Learning. Choose the training format that suits your learning style, schedule and budget:

  • RFgen Functional Training - RFgen basic system concepts, functionalities, and components. This course provides the fundamental skills new users need to begin navigating the system.
  • RFgen Technical Training - for new and experienced developers and technical administrators who are responsible for installing, customizing, upgrading and maintaining the RFgen solution.
  • Total Knowledge Transfer Training - an intensive two- or three-day classroom training program for face-to-face interaction with an RFgen instructor, as well as complete hands-on exercises to help them master concepts and pick up insider shortcuts. This course can be conducted at an RFgen office or company location. 

Training Options

Classroom Training

For the most impactful learning experience, we recommend live classroom training. Hosted at an RFgen office, this highly interactive training is led by an RFgen expert and includes plenty of hands-on exercises to help you master concepts and pick up insider shortcuts. See below for the topics covered.

On-site Training

Take your live training to the next level by bringing an RFgen expert to your site. By hosting the class at your offices the focus is entirely on you. The schedule and agenda can be customized to meet your specific requirements and you eliminate the need for “train the trainer” by having everyone attend that will be working with the RFgen mobile solution.

Video Conference Training

Video conference training combines the benefits of a live RFgen expert with the convenience and affordability of online education. Content is taught in modules that may be spread out over multiple days depending on your needs; the full suite of modules takes approximately eight-hours to deliver, depending on Q&A. The video curriculum covers most of the same material as the classroom training but offers less interaction and hands-on exercises due to the limitations of the format.

Training Curriculum

The classroom training lasts two days, with an optional third day to cover your ERP application suite or any custom applications delivered by our services department. As noted above, the e-Learning follows a different format and schedule.

Day 1:  RFgen Introduction—System Concepts, Functionality and Product Components
  • Understanding RFgen
  • Installation and configuration
  • RFgen components: Mobile Development Studio, Mobile Application Server, Windows Desktop Clients, and Mobile Clients
  • The RFgen master database
  • Configuration and deployment of thin clients and mobile clients
  • RFgen mobile apps management
  • Controlling development using the master database concepts
  • Voice concepts
Day 2:  Managing the RFgen Server and Developing Mobile Applications
  • RFgen version migration
  • Understanding the development environment
  • Design a database-linked application in RFgen
  • Understanding variables and scope
  • SQL validations
  • Lists and data retrieval
  • Creating procedures in RFgen
  • Creating mobile app macros in RFgen
Day 3:  Optional ERP Focus

This optional third day is taught by one of our ERP consultants who will help you understand the integration between RFgen and your specific ERP, the application suite that came with your purchase, and any custom mobile applications provided by the RFgen Professional Services team.


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