Real-time tracking: The key to warehouse and field service optimization

Meagan Douglas
Thu, Oct 25, 2018
Inventory tracking tools leverage advanced hardware and software components to track available inventory items and share their whereabouts via an easy-to-access interface available to both back-office personnel and field service staff.
Inventory tracking tools leverage advanced hardware and software components to track available inventory items and share their whereabouts via an easy-to-access interface available to both back-office personnel and field service staff.

Businesses across numerous industries struggle to facilitate optimal collaboration between warehousing and field service operations. This is an especially pressing problem in the modern marketplace, an environment driven by demanding consumers who maintain sky-high product and service standards. However, enterprise innovators have been able to overcome this long-standing operational obstacle by facilitating complete supply chain transparency, which, in turn, closes communication gaps between stakeholders in the shipping and fulfillment and field service departments, according to researchers from Deloitte.

"Supply chain transparency closes communication gaps between stakeholders in the shipping and fulfillment and field services."

How? Real-time inventory tracking tools.

Understanding the technology

These solutions, which can be embedded in holistic inventory management solutions or offered separately as standalone assets, leverage advanced hardware and software components to track available inventory items and share their whereabouts via an easy-to-access interface available to both back-office personnel and field service staff. This automated information flow facilitates optimal communication between the warehousing and field services divisions, without significant human intervention.

Real-time tracking tools differ from more traditional inventory management strategies, which give decision-makers, warehouse workers and other stakeholders little insight into the supply chain as it progresses. Instead of depending on personnel to monitor shipment movement via radio frequency identification (RFID) devices, businesses can tap into automated sensor networks that follow products as they move from the warehouse to customers. 

Understanding the benefits 

Real-time tracking tools facilitate numerous operational benefits upon implementation. Some enterprises are using them to bolster supply chain visibility and address significant shipping and fulfillment roadblocks, while others are leveraging real-time tracking to bolster product security protocols. Virtually all adopters leverage the data these tools generate to develop forecasting models and responsive production and logistics strategies. 

Of course, the operational improvements do not stop there. As inventory-tracking tools become enmeshed in the operation, users can pinpoint additional areas in need of improvement, leading to further revenue-building refinement, Field Service News reported.

Is your organization interested in implementing an impactful inventory tracking solution capable of supporting transformation of this kind? Connect with RFgen. Our leading inventory management system allows enterprises of all sizes to cultivate seamless communication channels between warehouse and field service teams, leading to higher service quality and increased revenue. Contact us today to find out more about how our products can help improve your supply chain.     

You can also learn more about warehouse optimization by downloading our white paper, "Solving the Remote Warehouse Dilemma with High Availability Distributed Solutions":

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