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  • RFgen Profesional Services

    RFgen Professional Services

Get the Professional Help You Need for a Smooth Mobile Implementation

RFgen Professional Services support customers and partners in the effective development and implementation of RFgen mobile applications that integrate with your ERP or other enterprise back-end systems. Professional services projects include:

  • Integration Expertise - Work with a technical application development expert with years of experience with your Oracle E-Business Suite, Oracle’s JD Edwards, SAP or Deltek Costpoint system.
  • Mobile Data Collection Consulting - Get help modeling your workflows on a mobile device.
  • Supply Chain Mobilization Consulting for Your Industry - Tap into our knowledge of best practices for supply chain optimization in your industry.

As part of any project, we follow a comprehensive implementation methodology that ensures rapid application development and deployment of your RFgen system. 

Qualifications

RFgen has provided professional services for its mobile data collection software since it was founded in 1983. We apply the lessons learned and best practices developed since then to your project. Our tenured consultants have expert level knowledge of supply chain related transactions for your specific ERP, including:

  • Inventory Management
  • Warehouse Management
  • Asset and Plant Maintenance
  • Manufacturing
  • Field Service

Our professional services staff  have helped hundreds of customers implement mobile data collection across a wide variety of industries. We specialize in optimizing complex supply chain, warehouse processes and field mobility and will work with you to:

  • Design mobile enterprise solutions to meet your business goals.
  • Use RFgen to optimize and automate your supply chain, warehouse and field operations.
  • Build a solid enterprise mobile foundation that meets your needs now and helps you prepare for the future.

To further support you, RFgen collaborates with industry leading hardware vendors for barcode label printers and scanners, and has a network of more than 140 business partners for global implementations. 

We’re Flexible

RFgen was built with your mobile application development needs in mind. For the ultimate in ease and flexibility, mobile applications can be developed in three ways using RFgen:

  1. Outsourced - The RFgen professional services team can develop and implement your mobile applications on an outsources basis.
  2. In-house - Your in-house IT team can create and modify your mobile applications using the RFgen Mobile Development Studio and the ERP suites of out-of-the-box, pre-built mobile applications.
  3. Combination - The RFgen professional services team can do the initial implementation of RFgen and then turn it over to your internal IT team for ongoing mobile app development and maintenance.

Choose the scenario that’s right for you.

System Integration Expertise

With RFgen Professional Services, you are guaranteed project success and proper integration with your ERP or other back-office enterprise systems. Our consultants have years of experience using proven methods that provide seamless, bi-directional integration, help improve data accuracy and protect the integrity of your system.  Our validated ERP centers of excellence include:

  • SAP
  • Oracle's JD Edwards
  • Oracle E-Business Suite
  • Deltek Costpoint
  • SAP Business One

Many ERP interfaces for a transaction are overly complicated or do not match a company’s processes. Our technical application developers have helped hundreds of businesses customize mobile apps to best suit their workflows and properly execute real-time updates with their  back-end systems.

In addition to our validated integrations with popular enterprise-level ERP systems, we have helped many customers integrate with:

  • Small- and medium-sized business focused ERP systems
  • Web services
  • Databases
  • Legacy systems
  • Home-grown solutions
Contact us to see how RFgen Professional Services can help you mobilize your workforce and achieve real-time, accurate updates to your backend systems.

Supply Chain Execution Expertise

Our Professional Services consultants have over 15 years of experience providing automated data collection solutions to companies with global, complex, and distributed supply chains. Their experience with hundreds of customers has resulted in a large portfolio of best practices and supply chain optimization techniques they can leverage to help you achieve your supply chain execution goals:

  • Achieve real-time, end-to-end visibility of your inventory.
  • Improve the throughput of your warehouse by accelerating your picking, receiving, putaway and shipping processes while improving accuracy.
  • Simplify ERP data collection to better match your actual workflows.
  • Optimize the staging and consumption of materials and parts on your manufacturing lines to increase production.
  • Replace paper processes with mobile applications and eliminate time consuming, error-prone data entry.
  • Reduce labor costs and minimize the need for overtime to process backorders and high volume.
  • Ensure end-to-end traceability of components, materials and products, and prove compliance with government regulations for food and beverage, life sciences, aerospace and defense, and other highly regulated industries. 

Speed Implementation 

Companies often feel forced to modify their ERP systems to fit existing supply chain and warehouse workflows, or modify their workflows to match the ridgid structure of their ERP system. Avoid these painful alternatives and let our RFgen Professional Services consultants help you automate data collection in a way that’s logical for your internal workflows without having to modify your ERP. Our expertise includes:

  • Advanced warehouse automation methodologies for picking, putaway and receiving.
  • Accurate tracking of tools, machinery and other fixed assets.
  • Automating manufacturing processes and integrating with shop floor machinery.
  • Mobilizing your remote and roaming employees with our field service solutions.
  • Voice-enabled operations with our voice solutions.

Mobile Technology and Automation Expertise

RFgen Professional Services consultants help customers integrate their automated data collection software solutions and ERP systems with a variety of hardware technologies beyond the typical barcode scanners. We can optimize your mobile applications for tablet and smartphone interfaces and integrate data from device features like GPS. Our consultants also specialize in hardware designed for industrial environments like truck-mounted computers and wearable technologies like our voice recognition solutions that keep workers' eyes and hands on their task, not the device. In addition, we have implementation expertise with other data collection technologies like RFID.

RFgen consultants have worked in many state-of-the-art warehouse and manufacturing facilities and have deep experience integrating data collection solutions and ERP systems with: 

  • Mobile devices
  • WinCE devices
  • Windows devices
  • Android devices
  • iOS devices
  • Smartphones and Tablets
  • Scales
  • Carousels
  • Conveyors
  • Sorters
  • Robotic Forklifts
  • RFID Portals
  • Programmable Logic Controllers
  • Inline Labelers
  • Pick-to-light Systems

Contact us to find out how we can help you integrate with your mobile and supply chain technologies.

Implementation Methodology

RFgen follows an implementation methodology that emphasizes strong customer collaboration and high-quality system integrations. It combines sound IT project management and engineering with best practices we have adopted based on decades of implementation experience.

RFgen Implementation Methodology

The first step of any RFgen software implementation is the Business Analysis Workshop (BAW). Our consultant will spend one to two days touring your operations, meeting with stakeholders and conducting a thorough needs analysis. At the end of the BAW we will document:

  • What changes, if any, need to be made to the pre-built mobile applications for your ERP
  • What new mobile applications need to be developed
  • Unique requirements
  • Detailed scope of work for your entire mobile data collection solution

The RFgen methodology provides the framework for managing the RFgen project team and helps keep your project on track. RFgen’s project management methods address key management concerns and are designed to provide the following high quality deliverables:

  • Scope and change management
  • Project planning
  • Risk mitigation
  • Deliverables management
  • Configuration management
  • Issues and actions
  • Quality control
  • Communication

The above represents the most commonly used approach to our services engagements, however we recognize there are many valid project life cycles. We will recommend the appropriate life cycle for your project based on an evaluation of your needs and the key characteristics of your project.


Free White Paper

Mobile Application Customization—The Hidden TCO Killer

Learn how to identify hidden costs when evaluating mobile application platforms and how the right platform can save you time and money in the long-run.

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Mobile Application Customization - The Hidden TCO Killer

What Our Customers Are Saying

“RFgen is a one-stop shop. You go with them and they will help you out with programming when you need it. Right now, we don’t have the programmers on-site, so we rely on RFgen.”

Tony Navarro
Shipping/Receiving Supervisor | Cobham Defense Electronics

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