RFgen Professional Services support customers and partners in the effective development and implementation of RFgen mobile applications that integrate with your ERP or other enterprise back-end systems. Professional services projects include:
As part of any project, we follow a comprehensive implementation methodology that ensures rapid application development and deployment of your RFgen system.
RFgen has provided professional services for its mobile data collection software since it was founded in 1983. We apply the lessons learned and best practices developed since then to your project. Our tenured consultants have expert level knowledge of supply chain related transactions for your specific ERP, including:
Our professional services staff have helped hundreds of customers implement mobile data collection across a wide variety of industries. We specialize in optimizing complex supply chain, warehouse processes and field mobility and will work with you to:
To further support you, RFgen collaborates with industry leading hardware vendors for barcode label printers and scanners, and has a network of more than 140 business partners for global implementations.
RFgen was built with your mobile application development needs in mind. For the ultimate in ease and flexibility, mobile applications can be developed in three ways using RFgen:
Choose the scenario that’s right for you.
With RFgen Professional Services, you are guaranteed project success and proper integration with your ERP or other back-office enterprise systems. Our consultants have years of experience using proven methods that provide seamless, bi-directional integration, help improve data accuracy and protect the integrity of your system. Our validated ERP centers of excellence include:
Many ERP interfaces for a transaction are overly complicated or do not match a company’s processes. Our technical application developers have helped hundreds of businesses customize mobile apps to best suit their workflows and properly execute real-time updates with their back-end systems.
In addition to our validated integrations with popular enterprise-level ERP systems, we have helped many customers integrate with:
Our Professional Services consultants have over 15 years of experience providing automated data collection solutions to companies with global, complex, and distributed supply chains. Their experience with hundreds of customers has resulted in a large portfolio of best practices and supply chain optimization techniques they can leverage to help you achieve your supply chain execution goals:
Companies often feel forced to modify their ERP systems to fit existing supply chain and warehouse workflows, or modify their workflows to match the ridgid structure of their ERP system. Avoid these painful alternatives and let our RFgen Professional Services consultants help you automate data collection in a way that’s logical for your internal workflows without having to modify your ERP. Our expertise includes:
RFgen Professional Services consultants help customers integrate their automated data collection software solutions and ERP systems with a variety of hardware technologies beyond the typical barcode scanners. We can optimize your mobile applications for tablet and smartphone interfaces and integrate data from device features like GPS. Our consultants also specialize in hardware designed for industrial environments like truck-mounted computers and wearable technologies like our voice recognition solutions that keep workers' eyes and hands on their task, not the device. In addition, we have implementation expertise with other data collection technologies like RFID.
RFgen consultants have worked in many state-of-the-art warehouse and manufacturing facilities and have deep experience integrating data collection solutions and ERP systems with:
Contact us to find out how we can help you integrate with your mobile and supply chain technologies.
RFgen follows an implementation methodology that emphasizes strong customer collaboration and high-quality system integrations. It combines sound IT project management and engineering with best practices we have adopted based on decades of implementation experience.
The first step of any RFgen software implementation is the Business Analysis Workshop (BAW). Our consultant will spend one to two days touring your operations, meeting with stakeholders and conducting a thorough needs analysis. At the end of the BAW we will document:
The RFgen methodology provides the framework for managing the RFgen project team and helps keep your project on track. RFgen’s project management methods address key management concerns and are designed to provide the following high quality deliverables:
The above represents the most commonly used approach to our services engagements, however we recognize there are many valid project life cycles. We will recommend the appropriate life cycle for your project based on an evaluation of your needs and the key characteristics of your project.