Consulting Services

For over 30 years, RFgen has been developing and delivering mobile solutions to companies around the globe. Our customer-first approach is built on end-to-end support and collaboration, creating a truly strategic partnership to help you reimagine your inventory operations. We empower customers to leverage our experience and expertise in enterprise mobility for complex ERP environments to achieve lasting success.

 

Implementation

No one gets you to Go Live like RFgen. As your trusted advisor, we’re here to guide you every step of the way.

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RFgen Ready

Simplify development and support for any need with prepaid, discounted hours for professional services.

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Technical Support

Get fast support for troubleshooting and bug fixes to ensure minimal interruption to your business.

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Training

Equip technical staff with the skills they need to master RFgen, from basics to mobile app development.

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Hosting

Simplify maintenance and free up IT resources with RFgen Cloud hosting, fully managed services, and more.

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Upgrade & Uplift

Receive expert assistance when you upgrade RFgen. Unlock the new Mobile Edge™ UI/UX visual experience.

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Enhance & Expand

We can help you enhance RFgen, get new features, expand capabilities, or scale to new sites.

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Continuity Solutions

Solve continuity gaps with specialized offline solutions for disconnected device and ERP challenges.

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RFgen Ready

Simplify development and support for any need—enhancements, upgrade help, even extra training. RFgen Ready lets you secure professional services in prepaid blocks at a discounted rate to ensure you can get guaranteed technical help when you need it. With RFgen Ready, you’re getting expert bench strength that will be ready to partner with you and guide you, no matter what comes along.

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Hosting & Management

We can take over the heavy lifting when it comes to RFgen. Let us host your mobile solution with RFgen Cloud. Simplify management and reduce costs with maximum security and confidence. Or leverage fully managed services to receive effortless 24x7x365 monitoring, upgrades, disaster recovery, and more. Get the peace of mind you—and your business—deserve.

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Upgrade & Uplift

Upgrading software is a delicate process. That’s where we can help. Whether you’re upgrading to the latest ERP release or want to modernize RFgen with the new Mobile Edge™ UI/UX experience, our dedicated team of support professionals is here to assist you with any upgrade challenges you face, big or small. Unlock maximum value from your RFgen solution by staying up to date with the latest version.

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Enhance & Expand

As your business grows, so can your RFgen solution. Collaborate on problem-solving and ideation to remove roadblocks and improve workflows through process re-engineering—whether you’re adding new functionality, scaling to new sites, or simply wanting an interface uplift. With RFgen, you can continue to adapt, iterate, and evolve your solution to help realize your organization’s digital vision.

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Transparency and clear communication are vital to us. Throughout the implementation process, we repeatedly saw evidence of the qualities that made us select RFgen in the first place—flexibility, collaborative problem-solving, and commitment to our success.

Yanmei Tong Sr. Director, Business Enterprise, Science and Engineering Services, LLC

We’re here whenever you need us.