Mitsubishi Climate Control (MCC), a wholly owned subsidiary of Mitsubishi Heavy Industries, LTD, faced a growing need for recording and referencing vendor-supplied components in its supply chain.
Employees used paper-based methods to gather and input inventory data into the Oracle’s JD Edwards ERP. But these processes lacked the timeliness and accuracy needed to meet expanding track and trace requirements for lot-controlled inventory.
MCC needed a way to ensure the data it was using was correct. Because its inventory consists of small parts, such as nuts, bolts and couplings, the company also had difficulty locating inventory in a timely manner—if at all—and inefficiently transferring inventory between manufacturing, WIP and production.
To meet traceability requirements, employees also needed a dependable method to carefully track components upon receipt from vendors, through movements in the warehouse, continuing into production and finally as finished goods shipped to Mitsubishi customers. MCC managers and customer service also needed to be able to quickly identify vendor lot numbers for a finished product’s serial number in order to provide better service and manage vendors