Professional Services Careers

Sr. Quality Assurance Technician

The successful candidate will be trained in the RFgen mobile framework, supply chain best practices, and mobile implementation requirements for customers running various ERP systems. This is a full-time position and is based in our El Dorado Hills, CA headquarters. We offer competitive salary, vacation package and health benefits.

Successful candidates will be highly motivated, quick to learn a new task, and self-driven. They will also have a strong desire to learn new technologies to achieve project and company goals. DataMAX is a performance oriented company; salary and bonuses are commensurate with your ability to help us achieve those goals.

Responsibilities

  • Identify weakness and inconsistencies in the service or production at any stage.
  • Ensure the software meets and complies with defined quality specifications.
  • Provide management with detailed quality reports as required- daily, weekly.
  • Analyze information, enhance department production, increase efficiency, solve problems, generate cost savings and improve process quality.
  • Ability to work with minimum supervision.
  • Assist with problem solving- root cause analysis- corrective actions.
  • Provide telephone, email, and web-based support for existing RFgen customers.
  • Create unit tests to reduce problems reported by customers.
  • Support and maintain the existing RFgen wireless, mobile, and voice applications.
  • Measure and assure the products and services meet customer expectations.
  • Perform other duties as assigned.

Qualifications

  • Bachelor's degree or equivalent experience.
  • C++ / VBA / .NET / SQL database experience a plus.
  • Configuring mobile devices such as Windows Mobile, Windows CE experience a plus.
  • Strong time management with outstanding written and verbal communication skills.
  • Extensive technical experience and problem-solving skills.
  • Ability to multi-task with great attention to detail.
  • Ability to work quickly and accurately

 

Application Details

This is a full-time position and is based in El Dorado Hills, California. We offer competitive salary, vacation package, health benefits, and 401(k) programs.
To apply for this position, please email your resume and cover letter to our human resources department at: jobs @ rfgen.com.

  

Clean & Elegant
Fully Responsive
Clean & Elegant
Fully Responsive
Clean & Elegant
Fully Responsive

About RFgen Software

We are the creator of the RFgen Mobile Framework, a wireless and mobile application solution that is used for mobile supply chain integration with JD Edwards, SAP, Oracle and other ERP solutions (www.rfgen.com). We have an immediate opening for a Support Technician to collaborate on supporting RFgen-based data collection solution sets for new and existing customers.

In business since 1983, RFgen is known in the manufacturing and distribution industries for its solid, high-quality products and high customer satisfaction ratings among its more than 3,000 customers. With a global reach and local touch, RFgen and its network of more than 140 certified solution partners can support your organization no matter where your operations are located around the world.