As the speed and scope of supply chains continue to change, so has the excitement of managers on the job. According to Supply & Demand Chain Executive, as supply chains become one of the most integral parts of a successful company, overseeing production and logistics, developing new processes and increasing efficiency create a challenge that many enjoy.
Two of the biggest factors in the changing supply chain are the rise of e-commerce and expanding global markets. As companies grow, they must supply a larger customer base with more products in less time. Because there are often a greater number of competitors, customer service frequently trumps price as the largest competitive advantage. Top-notch customer service in the supply chain is achieved by sending an order on time and with no errors.
The new level of importance placed on supply chains means that managers now play a much larger and more integral role in the company's entire operation. They are tapped for their ideas more often, and communication between the office and the manufacturing or warehouse floor continues to improve.
Managers Are Drawn to New Technology
The supply chain also offers some of the newest and most exciting technology.To keep pace with current demand and consumer expectations, managers are implementing new solutions that greatly reduce errors and increase plant processes.
For example, with automated and mobile data collection that is integrated with ERP systems, managers can supply themselves and others across the company with huge amounts of data on production in the plant or warehouse. Data collection is becoming even more impressive with voice picking software.
Using voice solutions, employees in a warehouse can log information about inventory and orders simply by speaking. Reading off check digits reduces the error rate to almost nil and freeing up employees' hands mean they can work safer and more efficiently than ever before. Pairing big data with improved production has allowed supply chain managers to have greater control over the success of a business.
In addition to a growing demand and consumer expectations, companies also need data collection to better prepare for government compliance and possible recalls. The success of companies in a global market depends on supply chain managers who can embrace new technology and techniques to stay on the cutting edge of an exciting and changing industry.