Adoption of enterprise mobility solutions is something every business must keep in mind, but Mark Scott, an industry professional, wrote on Forbes that the board, executives and CIO should come together to help form the best possible plan. Much of this will involve non-IT professionals asking questions for the CIO to ensure they are looking into the right solution for the organization.
Scott said the first question that should be asked is which business processes will be given the highest priority for the transition to mobile devices and apps. Enterprises often have hundreds or thousands of business processes in place, so they need to be sure the CIO is prioritizing the right ones and doing it in a way that makes sense for all parts of the company.
"Moreover, unbeknownst to the CIO, sometimes business process owners have already taken it upon themselves and implemented mobile solutions," Scott wrote." "It's important that the CIO know and understand these ground-up mobile initiatives, identify what can be learned 'from the trenches' and find out just how these actions will impact future company decisions - good or bad."
Other questions should include:
- How is the CIO choosing the mobile solutions or apps and why?
- Are there solutions being used to help extend the reach of mobile employees?
- Will there be mobile data collection in place to help improve the business?
This final point may be most important. Scott said with the new amount of mobile data coming into a business, how it is leveraged to improve productivity should be a big focus for the organization at large.
Using Data to Benefit the Business
McKinsey and Company said the amount of data across every sector has been expanding over the past few years and every business will have to deal with this information in some way. Keeping mobile data in mind, every organization will have issues and conflicts to face when looking into a plan for collection and which tools will be used to make use of this information.
"Several issues will have to be addressed to capture the full potential of big data," the company said. "Policies related to privacy, security, intellectual property and even liability will need to be addressed in a big data world. Organizations need not only to put the right talent and technology in place but also structure workflows and incentives to optimize the use of big data."
As an example of the potential data could bring, McKinsey said if the health care sector was to have a proper data collection and utilization system in place, it could create more than $300 billion in value every year. The company said big data can unlock value by making information more transparent, allow the company to be more accurate in everything it does and improve decision-making across the board. The potential of mobile use in this program is great and something every enterprise should look to take advantage of.