A recent survey of executives at high-tech companies asked respondents to identify their chief operations and supply chain management concerns. The survey, conducted by Smith & Associates, found seven major areas where executives feel that there is a high risk for problems having a negative impact on their overall supply chain and operations:
- Component or device recalls
- Consumer safety issues
- Government regulations
- Reverse logistics
- Counterfeit parts
- Competitive or shortened device cycles
Learning from the food industry
To address these core concerns, high-tech companies can study how the food industry has dealt with these kinds of problems. Many supply chain executives in the food industry have to manage the same issues that those in high-tech industries do.
For example, product recalls are common in the food industry, so having a high level of product traceability and fast recall capabilities is critical. Because food is distributed not only nationally but also increasingly internationally, companies need to precisely trace where their products are distributed, explained Food Safety News.
"Selecting the technology and system to manage the supply chain for food and food ingredients is an important decision," the news source said. "When there is a problem with a food product and it must be recalled, a food chain traceability system can truly show its stuff."
Many supply chain executives in the food industry utilize mobile data collection solutions to prevent these concerns from becoming actual problems. For example, they implement technology that tracks products throughout the supply chain so that, in the event of a recall, mobile data collection software helps them locate affected products whether they are still in production, stored in warehouses, are being transported or even if they have already been distributed.
Mobile data collection software allows high-tech industries to realize these same benefits. High-tech executives can use the software to quickly track down components or devices in the event of a recall, more easily stay in compliance with government regulations, review and analyze data related to logistics and ultimately make decisions about how to make the supply chain more efficient.