RFgen
DEPLOY AND MAINTAIN YOUR ADC SOLUTION
RFgen enables easy connectivity to any database, web service, IBM / UNIX host, or enterprise systemConnect to Your Enterprise Data
Create your mobile applications in minutes using RFgen's point and click development environmentDesign Mobile and Wireless Applications
Reduce support costs and complexity using RFgen's one-click deployment technology and remote session mirroringDeploy and Maintain Your ADC Solution
RFGen certified consultants can help you to improve process workflows, increase productivity, and implement industry best practicesTurnkey Implementation Services
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RFgen Software - Easy, Powerful Data Capture Solutions

Solid Foundation for Future Growth

The RFgen Framework for wireless and mobile solutions is designed to easily adapt to your individual business requirements. All RFgen enabled applications are capable of real-time, wireless communications as well as off-line, mobile operations on-demand connectivity. Our built-in transaction management infrastructure allows data to be locally validated on the device and then submitted to the RFgen server for update into your enterprise system(s). Our enhanced TCPIP communications protocol guarantees that your data is never lost, no matter where your employees are. With RFgen, companies are able to enjoy immediate and long-term value from their automated data collection solutions. The RFgen Framework is extremely flexible and adapts well to a multitude of industries and target environments. All RFgen solutions are capable of running on a wide variety of mobile devices including PDA’s, laptops, tablets and standard computers. Built with the future in mind, RFgen applications also seamlessly integrate with the latest networking technologies such as LAN, WAN, PAN, WiFi, WiMax, cellular, and more.


Maximizing Your Deployment Options

RFgen includes deployment methods and transaction processing options available to support all types of data collection projects. Whether you need 100% real-time wireless access to your enterprise data, or a replicated, high-availability solution with guaranteed background transaction processing, or even a mobile solution for your field sales / service representatives, the RFgen Framework is the single source solution that can tie it all together.

Real-Time, Wireless Solutions – RFgen offers users many choices when it comes to device connectivity. The ‘Thin Client’ model operates using a Citrix like version of the client / server model. Under this scenario, all actual processing occurs within the data collection server environment and the mobile device simply transmits scanned, keyed or spoken data as it occurs. Remote devices run either a standard telnet program or RFgen’s enhanced graphical client.

On-Demand, Mobile Solutions – For mobile applications, the RFgen Framework supports a ‘Fat Client’ model for data collection environments. Using this model, the actual processing takes place on the device itself. All applications designed within RFgen are deployed to the device. If the mobile device is connected to the RFgen server via cellular, wireless, or other means, it can run in a ‘thin-client’ mode or use the connection to exchange data or remotely execute transactions within the enterprise. When the mobile device is not in direct communication with the RFgen server, it will then switch to run in an off-line mode using local tables on the device for data validation, and store for eventual processing.

Transaction Management Solutions - Maintaining the integrity of your enterprise data can quickly become very complex once you allow data collection to occur in a disconnected state. RFgen's Transaction Management Service simplifies the entire process by allowing your data collection transactions to be placed into one or more queues for serialized processing into your enterprise system(s). Transaction logs are kept which provide users with a complete audit trail of all transactions entered into your system via the data collection interface. Rejected transactions can be analyzed for the problem, corrected and then reposted. The use of this system also allows transaction updates to take place as background processes, speeding up your workers abilities to perform their tasks without being tied to the hosts processing capabilities.

Regardless of whether your employees operate in the warehouse, factory floor or in the field, the RFgen Framework’s open design means you can select the right device for the job, mixing and matching device types as necessary to accomplish your goals. Consider the different requirements for the following environments:

Warehouse Operations – a mix of handheld devices, wearable units, vehicle mount devices, RFID portals, and even voice enabled devices.
Maintenance Operations – multiple rugged, I-Safe units capable of working in temperature extreme or hazardous conditions.
Field Service Operations – a variety of wireless and/or cellular communication devices.
Field Sales – on-demand, enterprise CRM access using mobile phones or other PDA devices supporting signature capture or even image capture.

RFgen’s open system design has another extremely important benefit – the RFgen Framework insures that your wireless and mobile deployments are “Future Ready”. This means that as wireless devices and communications technologies evolve, so too can your RFgen based solution. Our heavy investment in R&D and commitment to open system solutions provides RFgen users with a guarantee that they can take advantage of technology advances at anytime without sacrificing existing infrastructure investments.


Minimizing Your Support Requirements

Once you’re ready to deploy your wireless and mobile applications, RFgen supports one-click deployments to the central RFgen Communication Server. Using application version control, the RFgen Server will push out program updates directly to all your RFgen enabled mobile devices without any further efforts required.

RFgen also provides a wireless and mobile network management utility, called Network Administrator. With RFgen’s Network Administrator IT, support personnel can view all wireless and mobile users and devices connected, watch data collection in action or help a user along within the transaction using RFgen’s session mirroring. There are also utilities to send messages to an individual or all users of connected devices. RFgen’s Network Administrator also offers an easy interface to view any errors that have been logged, as well as all transactions that were marked for background, off-line processing.

RFgen contains its own Telnet and Sockets Daemons which automatically listen for incoming Telnet and Socket requests. Telnet requests are used to communicate with vt100/vt220 terminals, while sockets are used to communicate with mobile sessions as well as alternate input devices like RFID gateways, process control devices, etc. The RFgen Framework provides support for multiple communication protocols allowing devices not requiring a front-end interface to still send and receive data using RFgen as the gateway. These protocols have been optimized for the wireless environment with built-in support for out-of-range session management, recovering from packet-loss conditions, etc. In fact, using RFgen’s wireless TCPIP protocols, RFgen can provide 100% guaranteed packet delivery over your wireless network, LAN, or cellular provider.

RFgen Software is committed to providing the best software, service and support for all users of the RFgen product series. We understand that while data collection is a small component of your business, if it fails it could cause significant impacts throughout the enterprise. We have multiple specialists on staff standing ready to assist you as needed. However, you should know that RFgen has proven itself to be a truly ‘self-supporting’ system. One of the key complements we hear from our customer’s over-and-over is ‘We never have trouble with RFgen, we just turn it on and it keeps on running smoothly’.


Proven Before Purchase Guarantee

All RFgen products come with an ironclad, money-back guarantee that they will perform as documented. The RFgen framework can be downloaded at no charge to allow developers to test their applications under real-life user / device load conditions within their environment. The RFgen Framework supports an unlicensed testing mode that allows users to test up to 255 concurrent, real-time, data collection devices using RFgen designed mobile and wireless data collection applications. This program allows companies to tryout the RFgen Framework and to "prove" their mobile and wireless applications work exactly like they want before purchasing anything from us.



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